Built-in or Central Vacuum Systems can be a new concept for many people. Below are some common queries you may have in relation to our services and the brand (BEAM) that we supply and install.

 

Why should I install a central vacuum cleaning system in my home?

We believe there are many reasons, namely:

  1. A central cleaning cystem is a chattel in your home that you will constantly use. It will add value to your home and may even be a unique selling point should you decide to sell your home in the future.

  2. Recent trends see New Zealand homes being built to achieve air tightness. While this does improve the energy-efficiency of homes, it also means less air circulation and a decline in air quality. The quality of the air inside our homes can be worse than people think.

    By design, a cleaning system completely removes the air and dirt being vacuumed from the room being cleaned. This is an important health advantage, especially for people who suffer from respiratory problems.

  3. Cleaning Systems have big fans and powerful motors, the air removed encourages fresh air to be re-circulated into the room. Make sure you open a window, before you start cleaning.

  4. We are all interested in living in the healthiest environment possible. Our health is incredibly important. The BEAM cleaning system we install will help to make this happen, for you and for your family.

  5. A central vacuum system is a life time purchase, you can only go about a week before you need to vacuum your house and attack the dust build-up. It will truly deep clean your carpets, making them cleaner for you and for your family.

  6. Cleaning with just a light-weight hose is easier and safer than pulling around a heavy portable cleaner. Cleaning stairs is much easier. Cleaning your upholstery will lengthen the life of your furniture.

  7. You will know that you are truly removing the dirt from your home, you will never want to pull around another portable cleaner again!

Why do you only sell BEAM systems, as opposed to other systems in the marketplace?

BEAM Central Cleaning Systems are the recognised No.1 brand in the world for central vacuum systems. The BEAM brand has been in business in NZ for the last 31 years and has a long history of service to it’s valued customers. Systems that are 30 years old are still today being maintained for clients.

  1. Residential and Commercial Systems available at true value for money prices.

  2. General appearance and sophistication of engineering of Power Units

  3. Floating GORE-TEX fabric filter, will not block, self cleans, no expensive filter bags required.

  4. Dirt collection bucket, viewing window or see through, ease of removal, bucket coated with anti-microbial agent.

  5. Quietness of operation of Power Units, Suction power of Systems. Soft start and shut down of Alliance motors.

  6. The only New Zealand selling Power Units, (BEAM Alliance System) recognised and evaluated by the Asthma Foundation to help suffers of Respiratory Diseases. These Systems qualify BEAM New Zealand to be a member of the 'Sensitive Choice Programme'.

  7. BEAM Alliance Power Units have a 10 year Warranty

How much does a central vacuum cleaning system cost?

The cost of Systems installed in new and existing homes depends on the size of the home, the amount of time required for installation and the model of Power Unit and Hose and Attachment Set chosen.

As a rough guide cost can start from around $1800 for a small simple system.

Feel free to get in contact to ask us for a free estimate on installing a system in your home.

How does the BEAM system work?

To create lightweight, powerful cleaning, better air quality and less noise, the BEAM Power Unit is typically located in the basement or garage.

It is connected to convenient wall hose inlets throughout the home via a ducting system. The number of inlets required depends on the size of the house, they are positioned, so that the whole house can be vacuumed comfortably with a 10 metre lightweight hose.

The system is turned on with a switch on the hose handle, after the hose is plugged into a wall inlet.

Vacuum cleaning is carried out, as per normal, however the air and dirt particles vacuumed up are completely removed from the living areas and are collected in the Power Unit's dirt bucket in the garage.

The dirty exhaust air which is normally expelled into the air when vacuuming is completely removed from the area being cleaned. This exhaust air is expelled in the garage or can be directly vented outside.

How does a BEAM system improve indoor air quality?

A BEAM Central Vacuum System has been clinically proven by the University of California at Davis to reduce allergy symptoms by as much as 61%.

It’s more effective at removing dirt and allergens because it has a larger, more powerful motor than a portable cleaner – up to five times more powerful.

Unlike conventional vacuum cleaners that recirculate dust, a BEAM Central Vacuum System removes 100% of contacted dirt, dust mites, pollen, dander and other allergens and carries them away from the living areas, to a waste container, usually located in the garage.

The air that is removed from the room encourages fresh air to come into the room – this helps to improve the indoor air quality.

Is the hose easy to use?

BEAM Cleaning Sets and hoses are extremely lightweight and designed for whole-house cleaning from floor to ceiling.

Unlike short, flimsy hoses found on portable vacuums, BEAM crush proof hoses are created to withstand everyday kinks and twists.

One gets into a different rhythm when cleaning with a long hose. You'll find it much easier and safer.

There is no weight to worry about, when cleaning stairs the hose just trails up behind you, giving a much better reach to get the likes of cobwebs from the ceiling corners or when cleaning ceiling fans. Dusting with the dusting brush is fantastic as you truly do remove the dust from the room.

How many inlets do I need?

Most homes require only three or four inlets to reach every area with the hose and attachments. Each strategically located inlet, lets you vacuum approximately 65 to 74 square metres. The power unit features an extra built-in inlet, for easy cleaning of the area around the power unit.

Is suction power maintained throughout the whole home?

Yes! Our BEAM Central Vacuum Systems offer the same powerful cleaning performance at every inlet, whatever the distance from the power unit and won't lose suction over time.
We test, with a suction gauge, the pressure at each wall inlet when the System is installed to confirm this.

What cleaning attachments and tools are available?

We offer a full complement of tools and attachments for virtually any cleaning need — from ceiling fan cleaners to handheld power brushes to mini-vac tools for cleaning your computer keyboards. There are even pet grooming brushes that attach to your hose.

Attachments and accessories are available to purchase at the time of installation, or here on our website.

Can I use my central vacuum system to clean hardwood, vinyl or ceramic tile floors?

Yes! Use the bare floor attachments is suggested for hard floor surfaces.

How do I maintain my central vacuum system?

BEAM systems need very little maintenance, however, to keep them running at their maximum potential, we recommend that they are serviced every two or three years.

Consumable items like accessories, are not covered by the warranties, but can be checked and replaced if necessary.

To organise a service for your machine, please contact us on 0800 23 26 24

What if I have a clogged system?

Follow these instructions for clogged system.

  1. Empty the dirt receptacle.

  2. Use manual switch on the side of your unit to start the unit.

  3. Start at the closest wall valve to the unit and open the door to the wall valve and let a tissue be sucked from your hand. If the tissue makes it back to the dirt receptacle proceed to the next wall valve.

If at any valve the tissue fails to go through to the dirt receptacle, there might be a blockage of some degree. At this point you can use another vacuum at this wall valve and try to use back suction to unclog the blockage or contact us to reverse the airflow in the ducting.

The dealer will open the wall valve closest to the blockage then reverse the airflow, from the Power Units position. This should immediately free the blockage, which will then blow back, out of the open Inlet valve.

Can a broken valve door be replaced?

Yes. A broken utility on a power unit will need to be replaced by an us. However, a broken flap on a wall valve means the entire faceplate of the wall valve needs to be replaced. A standard type faceplate can be changed by a homeowner.

Can a damaged hose be repaired?

If a hose has a bad switch or a damaged handle, we can usually repair the hose if replacement parts are still available for that model.

However, a hose with a broken wire or a hose that is torn cannot be repaired to its optimum performance and it is best to replace it.

Why won’t my power unit shut off?

Make sure the unit is in the Auto mode and that there is not a hose plugged into a wall valve.

Why won’t my power unit start?

You can follow these steps if you have problems starting your BEAM power unit.

  1. Using the switch on the side of the unit, turn the switch to the manual position, the unit should come on immediately. If the unit does not come on, check that the unit’s power cord is plugged into an electrical outlet. If you still have no luck, check to make sure the breaker or fuse to the electrical outlet has not tripped.

  2. Sometimes the machine will not start if your hose is not correctly plugged into the wall inlet valve. Check that your hose is plugged in, the right distance and that the guide on the hose fits the correct position on the inlet valve.

  3. Check that the on/off switch on the hose is working correctly.

  4. If you’re still having issues, please contact us and we will arrange a time to come and troubleshoot what the issue may be.

I am having other technical issues

Feel free to send us an email or give us a call on 0800 23 26 24 for any technical questions